Student Help Desk
For device or hotspot help, please contact the student help desk at 540-422-7028 or firstname.lastname@example.org. The FCPS support team will monitor the help desk from 9a.m. – 3p.m. Monday – Friday and will respond within 24 hours during monitoring hours.
Instructional Technology Resource Website
A website with helpful resources created and curated by FCPS ITRTs:
Student Instructional Technology Resources
Help Session Recordings
Instructional technology resource teachers (ITRTs) hosted several help sessions for families:
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We realize that many of our families do not have adequate Internet service. We created this guide to compile an up-to-date list of resources for families seeking connectivity options. The guide is a living document and will be updated as new information becomes available.