Tech Help


Student Help Desk
For device or hotspot help, please contact the student help desk at 540-422-7028 or The FCPS support team will monitor the help desk from 9a.m. – 3p.m. Monday – Friday and will respond within 24 hours during monitoring hours.

Instructional Technology Resource Website

A website with helpful resources created and curated by FCPS ITRTs:
Student Instructional Technology Resources

Help Session Recordings

Instructional technology resource teachers (ITRTs) hosted several help sessions for families:

Google Classroom Navigation

Navigating Google

Digital Citizenship/Etiquette

Technology FAQs/Troubleshooting

How to turn off email notifications in Google Classroom 

Buried in emails? Here’s how to turn off Google Classroom email notifications in 4 easy steps:


Internet Access


Internet Access Guide

We realize that many of our families do not have adequate Internet service. We created this guide to compile an up-to-date list of resources for families seeking connectivity options. The guide is a living document and will be updated as new information becomes available.